Refunds and Rebooking

At IMR Float, we maintain a strict no-refund policy for all our services. We strive to provide the best experience possible and ask that our guests understand and respect this policy.

Right of Refusal

For the safety and comfort of all our clients, IMR Float reserves the right to refuse service to any guest who appears to be intoxicated. This policy ensures a safe and serene environment for everyone.

Feedback and Customer Satisfaction

Please let us know if you are unhappy with any product or service obtained at IMR Float. We hope everyone has a great experience while they are here, and we take feedback very seriously. If there is ever an issue, we want to make it right for you!

For services received at IMR Float, please let us know of any problems as promptly as possible. All sales are final, and we do not offer refunds for purchased float credits. If you purchase credits and are not able to make your appointment, they can be shared or gifted to others. Thank you for understanding.

Thank you for choosing IMR Float. We look forward to serving you.